Shipping policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

- Discounted items are final and cannot be returned or exchanged

- Returned items must have tags still on and be returned in original product packaging

- Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

- Login to our online return portal using your email address and order ID.

- Choose the products you wish to return or exchange from your order.

- Print the paid shipping label that you will receive by email.

- Send all items back to us using the label provided.

Additional Information:

- It take between 2 to 4 weeks to receive your refund, replacement product, or store credit

- The customer will need to pay for any shipping fees

- Any return restocking fees the customer will need to pay

- If you have more questions you can reach out to us info@kaamkaajtools.com